Heyuandong(Heyuan East) to Dongguannan(Dongguan South) Trains From HK$23.46

Heyuandong(Heyuan East) to Dongguannan(Dongguan South) High-Speed Rail Child Tickets

Heyuandong(Heyuan East) to Dongguannan(Dongguan South) high-speed rail child tickets are for passengers under 14 years old. The fare is calculated at 50% of the published fare for the corresponding class of seat. The child's own ID must be used to purchase and collect tickets. Each adult passenger with a ticket can only bring one child under 6 years old for free, provided the child does not occupy a seat (i.e., without a seat). If an adult passenger travels with more than one child, child tickets must be purchased.

Heyuandong(Heyuan East) to Dongguannan(Dongguan South) High-Speed Rail Refund

High-speed rail refund policies are based on the refund amount or handling fee, which is calculated based on the time of the refund.

Tickets for the Heyuandong(Heyuan East) to Dongguannan(Dongguan South) high-speed rail purchased through the MTR official website, ticket offices, or Trip.com can be refunded before departure. Depending on the time remaining before departure, passengers can receive a partial refund. Please note that some sale tickets may not be refundable, subject to the terms and conditions at the time of purchase.

Heyuandong(Heyuan East) to Dongguannan(Dongguan South) High-Speed Rail Ticket Change

If you need to change your itinerary, you can choose the high-speed rail ticket change service. For Heyuandong(Heyuan East) to Dongguannan(Dongguan South) high-speed rail tickets and tickets for Hong Kong high-speed trains purchased on Trip.com, the change policy is as follows:

Change Rules

1. Changeable items: Departure date, train number, seat class, and arrival station.
2. Non-changeable items: Departure station (except for stations in the same city), passenger name, ID type and number (name errors require refund and repurchase), tickets already used for reimbursement, and tickets purchased with cash.
3. Change restrictions: Each ticket can be changed only once, and you cannot change the departure or arrival stations. For tickets issued by 12306 China Railway, changes are not allowed between 11:30 PM on Tuesday and 5:00 AM on Wednesday. Additionally, once a ticket has been changed, it cannot be refunded after the train has departed.
4. Changes to mainland China train tickets must be made at least 90 minutes before departure. For tickets departing from or arriving at Hong Kong West Kowloon Station, changes also need to be made at least 90 minutes before departure. You can change to other trains within the presale period of 15 days, including the day of departure.
5. If you have already collected a paper ticket or if the ticket was purchased with cash, you must go to the station ticket window to make any changes.

How much are the change and refund fees?

1. New fare less than original fare: The price difference will be refunded, and a refund fee will be charged on the price difference. The refund fee will be charged according to the existing refund fee standards.
2. New fare more than original fare: The original fare will be refunded, and no refund fee will be charged. The new fare must be paid in full.
3. If you change your ticket within 7 days of departure to a train departing 8 days or more from the time of change, and the same ticket is subsequently refunded, a 5% refund fee will be charged.
4. If you change your ticket between 48 hours and 8 days before departure to a train departing 8 days or more from the time of change, and the same ticket is refunded 8 days or more before the new departure time, a 5% refund fee will be charged.